Frequently Asked Questions

  • What is the delivery time?
    Our average delivery time is 7–14 business days , depending on the product and delivery services.
  • Can I change or cancel my order?
    This is possible as long as your order hasn't been processed yet. Contact us as soon as possible.
  • What if my product arrives damaged?
    Contact us within 48 hours with a photo of the problem. We'll work with you to find a solution.
  • Does your webshop offer returns?
    Yes, you can contact us within 14 days of receipt for a return request.
  • How can I reach you?
    Via the contact page on our webshop.